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About products
Do you offer grouping reagents for microplate techniques?
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To address this specific need, please send us an e-mail to the following address:
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and we will work with you to find a solution.
How many tests can be performed with the fetal RhD genotyping kit?
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In an optimized process, the "Free DNA Fetal RhD" kit allows up to 96 tests for the duplex version.
I already by CQs to my PLC / reagent vendor.
No records
The normative requirements, but also the professional recommendations, must lead laboratories of medical biology to be attentive to their choice of CQs.
CQs in IH proposed by IBJB are independent of any manufacturer of automata or reagents, and can be used for any technique.
"The use of CQ independent of the device / reagent pair is the most recommended to independently ensure efficient internal control."Giannoli JM, Szymanowicz A. Proposed recommendations for the practical use of quality controls (CQ) in a laboratory of medical biology; Ann Biol Clin 2011; 69 (4): 489-98 doi: 10.1684 / abc.2011.0606
NF EN ISO 15189 standard
Paragraph 5.6.2.2. "CQ Materials" / extract
"The use of independent third-party control materials should be considered in place of or in addition to control materials provided by the reagent or instrument manufacturer. "
I am looking for RUO reagents and products, collagen and / or serum test. How to get your rates?
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For any tariff request, please send us an e-mail to the following address:
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with the reference of the desired product (download our online catalog) and the desired quantities.
I want to subscribe to a subscription, how to do?
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with the details of your request (product references, delivery and billing addresses, quantities...) and we will contact you.
I wish to have a price offer on one or more of your product lines, how to do?
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Please send us an e-mail to the following address:
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, specifying :
- If you are already a customer, your customer number: it appears on all our documents (order confirmations, delivery notes, invoices, and very often in our correspondence by email),
- If you are not already a customer: delivery / billing addresses, delivery / billing contacts. So that we can advise you as best as possible, do not hesitate to specify the automata and techniques you are working on, or the techniques used.
I would like data on the performance of certain reagents: where can I find them?
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All performance data for our reagents and QCs are given in the corresponding technical data sheets.
If you have a complaint or remark concerning the use or the results of one of your reagents, what is the procedure?
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In the opening hours of our offices:
- Monday to Friday, except public holidays;
- 8:30 / 12h
- 13:30 / 17:30
- 13:30 / 16:30 on Friday;
Please contact us directly on 03 26 79 72 72.
Outside these hours, please fill in the dedicated form in the "Contact us" section that you can find at the bottom of this page or directly by e-mail to the following address:
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. We will process your request ASAP.
What is the procedure for ordering your products?
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Please send us your order form by e-mail to the following address:
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, mentioning the product references ordered.
From Monday to Thursday, and in case of availability in stock, the parcel will leave the same day for any order registered before 3pm.
What products can be ordered as a subscription?
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IBJB offers subscription formulas for products containing red blood cells whose stability is limited to a few weeks:
- IQCs
Where can I download the current technical notice of your products?
No records
Please find on our website the list of the current technical notices in the "Documentation" section that you can find at the bottom of this page. To receive the specific current notice you are looking for, please send us your request by e-mail to the following address:
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About the company
I do not want my details stored in your databases: how?
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You have the right to access, rectify and delete your personal data at any time by sending your request by e-mail to the following address:
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or by calling 03 26 79 72 72.
I have an innovation project that I would like to propose to the IBJB. What can I do ?
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For 30 years, IBJB has proven its reactivity and agility in managing innovation projects to meet the needs of users and patients.
If you have an innovative project or an innovation that could be valued in the framework of a collaboration with IBJB, please fill in the dedicated form "Others" that you can find in the "Contact us" section at the bottom of this page.
I have questions about an order or invoice, who can I contact?
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For any question about your orders, invoices, delivery, please send your request by e-mail to the following address:
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or by calling 03 26 79 72 72 according to our office opening hours. Specify the reference of the order and your customer number in all your correspondence to facilitate and accelerate the processing.
My company is interested in distributing your products, how can I contact you?
No records
Go to the "Contact us" section at the bottom of this page, and fill in the "Distributors" form to specify your business, the products you are interested in, your geographical area, your contact details...: we will get back to you as soon as possible. If an interest is confirmed, we will invite you to sign a confidentiality agreement, and will send you a signed agreement from our CEO.
The purchasing department needs administrative documents to create the supplier reference: who should we contact?
No records
To obtain a RIB, a K-Bis extract, a Siret or VAT number, or any other administrative information, you can contact our Administrative Manager by e-mail at the following address:
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